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How One German Technology Company Cut Invoice Processing Time by 50% While Going Remote

February 10, 2024

3 min read

The Problem: Your Bookkeeper Moves to Italy. Your Invoices Stay in Munich. Discover how a 60-year-old IBM systems distributor transformed remote invoice processing.

VT

Veloxforce Team

Strategy & Implementation Consultants

Published

February 10, 2024

How One German Technology Company Cut Invoice Processing Time by 50% While Going Remote

How One German Technology Company Cut Invoice Processing Time by 50% While Going Remote

The Problem: Your Bookkeeper Moves to Italy. Your Invoices Stay in Munich.

Mr. Wilsch has been selling IBM systems since the Beatles were still together. For 60 years, his company has helped German businesses run their most critical operations. But in 2024, he hit a wall that no amount of IBM hardware could fix.

His bookkeeper moved to southern Italy. Mr. Wilsch started working from Morocco. And the paper invoices? Still sitting in filing cabinets in Munich.

"We couldn't properly review, approve, or book anything anymore," explains Mr. Wilsch. "The paper system worked for 60 years. Then suddenly, it didn't."

The Failed First Attempt

Most digital transformation stories skip this part. The first version didn't work.

Mr. Wilsch and Veloxforce built what seemed logical - a digital version of the paper process. Scan documents, create PDFs, move them around digitally.

Digital paper is still paper. It missed the point entirely.

The Solution That Actually Worked

The second attempt focused on outcomes, not tools. Instead of digitizing documents, Veloxforce built an intelligent invoice processing system with three key components:

1. Central Invoice Capture

  • All invoices flow into one system (email, scan, or upload)
  • Automatic vendor recognition
  • Smart data extraction that actually understands invoice formats
  • 2. Intelligent Processing

  • System learns from patterns (80% of invoices come from the same 30-40 vendors)
  • Suggests account codes based on history
  • Flags exceptions for human review
  • 3. Direct Integration

  • Seamless connection to their existing accounting system (DCW)
  • No double entry or manual transfers
  • Complete audit trail for compliance
  • What Only AI Makes Possible

    Traditional software follows rules. If vendor name equals "IBM," use account code 4500. But what happens when IBM sends invoices from different subsidiaries? Or changes their invoice format?

    AI recognizes patterns humans miss. It learns that invoices with certain product codes always go to specific accounts, regardless of formatting. It spots that maintenance contracts from IBM always contain specific keywords, even when the layout changes.

    "The AI is learning our specific accounting logic. Not generic rules, but how we specifically handle each vendor and transaction type," explains Mr. Wilsch.

    Results: More Than Remote Work

    The immediate win: Remote work actually works. The bookkeeper processes invoices from Italy. Mr. Wilsch approves them from Morocco. The Munich office keeps running.

    But the real value comes from what happens next:

    Current Results

  • 30% reduction in processing time
  • Zero delays from physical document routing
  • Eliminated "where is that invoice?" searches
  • Projected Phase 2

  • 50% reduction in processing time
  • €1,000+ monthly cost savings
  • Access to larger talent pool
  • The Bottom Line

    A 60-year-old company doesn't survive by being afraid of change. Mr. Wilsch proves that digital transformation doesn't require abandoning what works - just enhancing it intelligently.

    His invoices now flow from anywhere to everywhere. His bookkeeper works from Italy. He approves from Morocco. And his business keeps running, better than ever.

    Ready to Transform Your Operations?

    [Start Your Strategic Acceleration →]

    Results specific to Wilsch Systems' situation. Your transformation will vary based on your unique challenges and market conditions. Veloxforce guarantees process improvement and strategic acceleration.

    Tags:

    Invoice ProcessingRemote WorkAI AutomationWilsch SystemsDigital TransformationCase Study